Frequently Asked Questions
Will I receive shipment tracking?
Every physical order receives a tracking number once it leaves our warehouse, allowing you to monitor delivery at any time. Software licenses delivered by email do not include shipment tracking.
When will I receive my refund for a returned item?
Once we have received and inspected your return, your refund will be processed promptly. The reimbursement will be issued on the same day using the original payment method selected when you placed your order.
How can I check the status of my order?
You can view the current status of your order at any time by logging into your customer account and navigating to "Orders".